HOTEL Management System

The access control system of hotel - INHOVA-HOTEL

The system solves the problems: -The system solves the problems:

• reception and accommodation, the calculation of services provided;
• Tracking of transactions;
• Automatic creation of entries in the accounting system based on the corporate accounting policy;
• Management of any hotel resource (conference room, sauna, etc.);

Application:

• work with organizations;
• automation of the booking service (individual and group);
• night audit;
• automation of maid services;
• History of guests and guests' accounts;
• interaction with external systems.

System INHOVA-HOTEL has following features:

• System INHOVA-HOTEL HOTEL performs resource booking and sale of sophisticated service packages. The possibility to recalculate the cost of services is available.
• Room cost rates may vary depending on the season. The system supports any tariff policy and allows us to determine the type of room rates in different combinations.
• The INHOVA-HOTEL system uses the accounts of guests and contractors with the ability to record the amounts of payments as charges for services automatically.
• There is a guest history and history of payments from customers.
• There is a guest history and history of payments from customers.
• The system supports multicurrency mode. It is possible to indicate currency for each operation.
• The system uses fiscal registers, forming fiscal checks in the system and automatically transferring them to the fiscal device.
• The system has an interface with accounting systems (1C, etc.).
• It also allows you to change the form of reports and documents (invoices, registration forms, guest cards, guest accounts, etc.).

Reservations

• Reservations
• specific individual reservation number;
• creation of a reservation request group ;
• information about availability of rooms during the period;
• selection of the type of booking fare;
• choice of additional services when booking;
• automatic creation of a guest account;
• automatic creation of a guest account;
• advance payment for the reservation;
• analysis of the expected arrivals;
• keeping notes in a booking book;
• "Service Booking" (rent of rooms, maintenance rooms, etc.);
• logging changes when working with the application book;
• cancellation of your reservation (with reimbursement).
• selection of the booking type;
• information about the contact person;
• selection of the type of payment requests;
• account book printing application;
• change of reservations rates;

                                                     Receptionist Service

• promising hotel settlement; отеля;
• hotel floor plan (the current-loading site);
• information about the status of guests accounts (closed, blocked, creation date, date of last transaction on the account);
• registration of arrivals and departures, re-settling and individual reservations;
• use of guest cards to accelerate settlement procedures;
• Supplying information on services provided and payments made;
• information on making specific deposit (for phone calls, etc.);
• information on all payments and services for the working day;
• printing operational reports;
• access to an archive of accounts;
• accounting of the rooms status by different options (free, removed, repaired, etc.);
• night audit:
• automatic extension of the residence;
• automatic service charging to the guests accounts;
• statistics on the hotel activities;
• printing reports for the current day..
• providing payments for the services made for accommodation in any form of payment (cash, credit cards, bank transfer, netting);
• receiving payment for services not provided by the hotel for hotel guests (eg, sauna, etc.);
• cancellation of payment and automatic charges;

                          Office administrator and accounting

• change of rates on hotel services;;
• definition of service packages;
• obtaining operational and statistical reports, including:
• Analysis of payments to organizations-debtors;

• invoices for payment;
• passing cashless payments on accounts of guests and clients;
• reports on financial activities the hotel;
• providing informational support to any form of payment;
• possibility of calculating payments in different currencies with automatic transfer at the rate of the hotel at the time of service or at the time of payment;
• transferring certain amounts accrued to the guest's account to other accounts (guest, households, contractors).
• manual assessment of services in the organization;
• formation of the accounting entries
• automatic synchronization of operations for the selected period
• automatic synchronization of operations for the selected period
• automatic calculation of employees wage (ability to specify formula)

                                                Maid service

• processing maps for each type of cleaning;
• scheduling of the maids;
• automatic accumulation of tasks for cleaning to each maid;
• possibility to change the change current tasks manually;
• automatic load balance on each employee according to task;
• reporting on the work of maids;
• analysis of the current state of rooms;
• defining rooms status (clean, dirty, broken)
• quick change of the status of several rooms;
• additional marks (towels, linen, gowns, flowers and fruit);
• control of food and beverages in minibars;
• calculating the value and quantity of consumed food and beverages in the guest's account;
• Lost and found section;

Connection to access control systems (electronic locks)
Integration of management systems and access control:

• improving the convenience and security for guests;
• usage of the key card as guest identifier, allowing to pay for all hotel services (restaurant, sauna, conference room, etc.) centrally;
• determination of discounts for guests (extra charge);

Electronic Locks:
Spanish TESA plant is a manufacturer of electronic locks (DONNA), which are included into access control system INHOVA-HOTEL. The lock combines microcomputer and mechanical lock; the power supply is autonomous. This model is the best lock in the world by several parameters.

Distinctive features:
Elegant appearance, convenient key-card entry, anti-vandal metal case of high coverage, modular replacement batteries, the most compact card programmer, combining the master system and antipanic TESA; up to 64500 software locks in the same network, fire protection function "antipanic" to limit user access, broad programming access. A special waterproof keychain can be used instead of key-cards. Operating temperature ranges from - 40 to +70 deg. C.
The lock allows to perform the following re-programming operations:
- Master access of any difficulty

• open the door in special time, date, day of week and holidays
• automatically cancel the old card when entering new
• 1450 inputs in memory to write the last names of visitors and time of access
• automatic door closing with adjustable time delay

Optional equipment: power-saving device switches any load at 220V at a current of 16 amperes; safe with electromotor lock and is electronically controlled, remote reader to control gates, turnstiles, barriers, etc. CONTACT phone system

Integration with telephone systems allows:

• to include a phone number during check-in of a guest or a visitor in making advance payment for phone calls automatically;
• to disconnect the phone or change the category of calls (local, interstate, etc.) automatically; to accrue the cost of telephone conversations with the date, category of call, duration of call to the guest's account automatically.

Connection to the ACCOUNTANT SYSTEMS

Integration with accounting systems allow:

• to transmit financial information in the form of accounting entries for further processing in accounting systems automatically;
• to transfer data received from contractors to accounting systems of payments. to synchronize hotel catalogue and accounting system;

Fiscal registers
Currently fiscal registers by "Resonance" are used for fiscal version (www.resonance.dp.ua)

Cash box.